meaningful outcomes
Practical Solutions, OPTimal Results
We deliver impactful and tangible services to business owners and leaders. OPT Solutions helps you manage the technical and administrative aspects of the business so your team can focus on delivering excellence to your customers.
services we deliver
increase capacity
Provide strategic solutions and recommendations, serving as thought partners so you don’t have to face challenges alone.
Manage, simplify, and automate administrative functions, removing tedious tasks from your employees’ workload.
reduce costs
Streamline operations, creating functional expertise so your staff can be more effective and more productive.
Optimize technology so you can eliminate redundancies and rationalize your tech stack.
improve satisfaction
Increase employee engagement through higher-value work, transparency, and accountability.
Re-prioritize the customer experience to improve customer satisfaction and increase customer loyalty.
benefits to you
save time
Business owners and leadership can make decisions faster and with less effort so you can tackle more of your “to-do” list.
Employees have more time to focus on serving customers or managing teams, so you can delegate downwards.
save money
Staff can serve more customers without increasing headcount, increasing your profit margin.
Terminate overlapping or duplicative software subscriptions, reducing your expenditures.
scale sustainably
Engaged employees are more productive and turnover less, driving profitability and improving your bottom line.
Increase your CLV with higher retention rates and purchase frequency, critical to sustaining and growing top-line sales.
roadmap to digital transformation
Flexible and Affordable OPTions
We provide a range of services that address common business needs. Our services are offered individually but can be delivered progressively as the scale and impact of the offerings increase.
Diagnostic Business Assessment
Diagnostic objectively quantifies complex and qualitative business factors. Root cause analysis and the business assessment provide specific and actionable recommendations.
Strategy
Executive strategy from corporate professionals tailored to meet your needs. Realize digital transformation through practical application that helps achieve your mission and vision.
Analytics
Analytics that meet your needs with insights to help you make better business decisions. Manage your business decisively and effectively with everything you need in one place.
Software
Software administration services to help you capture the full potential of the tech you use. Streamline subscriptions, increase productivity, and reduce costs with optimized software.
Systems
Get a centralized database that integrates your systems, connects your processes, and unifies your team. Intentionally design operations to optimize your customer experience.
Solutions
Customized resources, support and solutions to address your biggest pain points.
results that matter
Data-Backed Outcomes with Impact
26%
87%
27%
2.7x
40%
86%
66%
6 hrs
23x
2 hrs
60%
69%
9%
20%
27%
13%
57%
18%
1.9x
17%
86%
20%
14%
50%
myths and misconceptions
Technology Matters More Than You Think
We’d like to address the most frequent responses and rationale we hear from business owners who aren’t interested in prioritizing technology or their own digital transformation.
Our industry is more traditional. Technology is just the software and tools we use to get work done.
Technology is foundational to your company’s success. It impacts how you interact with customers and how your employees deliver goods and services.
Digital Transformation is intended for big corporations with big budgets. That's not us.
Digital transformation means using technology as a strategic competitive advantage. It’s faster and cheaper to undergo digital transformation before your company grows and can help you scale faster.
We don't deal with a lot of data in our daily operations.
Data is everywhere in every aspect of the business. Effectively managing your data can help your business become more productive, profitable, and efficient.
There's no need to automate our work - our tasks are easy and only take 10 minutes.
The simple stuff adds up to more than you might think: If you have 15 employees, and everyone has three daily tasks that take 10 minutes, that’s 37.5 hours a week, or 1 FTE!
But technology just seems to add more work.
Because we’re using too many different systems! Technology is intended to automate and simplify work. Yet employees use ~11 applications each day to complete their work.
I need to focus on staffing and keeping my employees happy.
90% of workers say they are burdened with “boring, repetitive work” that could be solved by automation. Digital transformation is proven to improve employee engagement.
Our customers are loyal and don't expect us to be tech-savvy.
Customer Experience, or CX, has become the #1 indicator of sales. Digital advancements have become table stakes within CX, and you don’t want to be left behind!
We're doing just fine without it. It's not worth the investment.
Digital transformation reduces costs through process efficiencies and increases revenue through customer engagement. Don’t wait any longer to realize these gains!