OPT Solutions

Simplifying tech. Streamlining ops. Optimizing success.

Solutions

Customized resources, support and solutions to address your biggest pain points.​

examples of customized solutions

Active Directory

Centralized Identity Access Management
Automated access configurations across roles and software to maintain security, manage requests, and control access.

Results

Subscription fees reduced by 13%

Onboarding timelines decreased by 22%

HR capacity increased by 8%

Access issues shrank by 50%

Customer Service

Timely & Responsive Customer Support
AI chatbots and automatic routing logic to manage inbound customer inquiries more effectively and resolve matters faster.

Results

Customer service capacity increased 15%

Inbound inquiries decreased by 12%

Customer retention increased by 6%

Customer escalations reduced by 35%

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